If you cannot find the answers to your questions below, please email us at ask@ebonyline.com. You will be deceived. they were supposed to ship within two to three days.2 spiral wigs MH1235 color 2. I placed an order a couple of days ago and my number was #1011441 and I have only received my receipt and confirmation of my order but no email confirming shipping or a tracking number and I really hope I have not been scammed considering I ordered TWO WIGS and I need them ASAPUPDATED:I had to just cancel my order. Tip for consumers:There always having sales. This wig was every thing I expected and more. Great customer service. Any items that state 1-2 days or 2-4 days on them are not in stock. If you have a parcel thats due to be delivered and youd like to divert to a neighbour or safe place, first go toour parcel tracking page. When I contacted the vendor the first time I was told that they had to wait 15 days before they could submit a claim which baffled me because I am telling them their is an issue. Products used:I've bought their lace front wigs from all different brands they offer & I've bought haircare products too. usps or fedex tracking number? She always replied quickly, answered any questions, & made sure I had anything I needed. Never have I had such poor customer service. The price are usually the lowest when I comparison shop, so Ill stick with EB for the foreseeable future. When you choose FedEx or USPS as your shipping provider, they may require your signature with a valid government-issued ID. The people stopped emailing me back and no one answers the phone. Please read the above "Why was I charged for a canceled order?" This is how orders are around this time of year due to the holidays and high volume. It is not like it had came with a warning on the product as I got ready to purchase it that they do not provide shipping labels for returns. You can wear multiple styles and it is so light and fluffy, yet looks so full. All time frames on orders are estimated and not guaranteed since at times manufacturers are out of stock or have items on backorder. Next time, contact customer service at ask@ebonyline.com or 847-647-9791. For more info on Ebonyline Order Tracking, Click Here. I love shopping here. Customer satisfied. Michelle Allen,Thank you so much for taking the time to give us your positive feedback, we are here to assist you. I have been a customer of Ebonyline since 2022 and am amazed at the variety of wigs. All rights reserved. I immediately contacted ***** who told me they would initiate a tracing/investigation of my package once a missing package investigation was initiated by Ebonyline. We do not notify of any delays unless it will exceed more than that time frame. Once again we do apologize for any misunderstanding. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Thank you "Desiree" for your timely response/reply! All rights reserved. For more information, contact your credit card company or bank. I was told I needed to adjust my eyes, as the color shown is BLACK! Zury Sis Synthetic HD Lace Front Wig - BYD LACE H . All you need to do is enter the 16 character parcel tracking code into the tracker. Your browser does not support embedded videos. Hello, Once again we do apologize for any misunderstanding. This will probably be my last time ordering from Ebonyline. She literally called me a liar. Once again we do apologize for any misunderstanding. I sent them an email and have yet to hear back from them. Customer Support Team. JavaScript seems to be disabled in your browser. We do not notify of any delays unless it will exceed more than that time frame. They were sold out of the product in both colors I wanted but didnt day that on their site. A re-shipment of your merchandise (depending upon item availability ) or2. EbonyOnline has a consumer rating of 4.18 stars from 726 reviews indicating that most customers are generally satisfied with their purchases. Buyer Beware! Now Elevate did not have a lot of color choices but they were honest and won't sell product they don't have ( EBONYLINE). This will be my LAST TIME ordering from this company!!! Refer to shipping policy for exclusions. Click the "My Account" link at the top of the website. The store will not work correctly in the case when cookies are disabled. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. As a matter of policy, BBB does not endorse any product, service or business. I've been coming here for years for my wigs & am always happy. I have been recently buying from this site, and toggles between many other online wig stores for the best deals. Verification can help ensure real people write reviews about real companies. Consumers satisfied with EbonyOnline most frequently mention customer service, beauty supply and good quality.EbonyOnline ranks 4th among Hair Extensions sites. Well guide you through the process. Everyone's 100% correct with what they are stating about the shipping. Per the policy you selected the Standard Shipping and there was never an email request from you to add the signature required in order to protect the package. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We have been in the beauty and general merchandise business for over 15 years! LaLa McArthur,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. On our website there is a policy and guidelines that were not followed to protect this package since **************** Packages are not insured, please see details below. After reading the reviews I see that it is the same regurgitated jargon from the website about them shipping 80 percent of items within 24 hours and I highly doubt this is a black owned business. Once again we do apologize for any misunderstanding. Shonta Alexander How do I create an account with Ebonyline? We are needing the Order number to locate this order. Operator was nice and cancelled my order. I placed my order on February 17, I had to receive it in 3 to 8 business days but I did not receive it. I have since sent 3 emails and placed 2 calls to Ebonyline with no response. BBB Business Profiles generally cover a three-year reporting period. I love this set. If you dont think youll be in for the next attempt you can ask your courier to deliver your parcel to a neighbour, or another safe place.Go to divert your parcel. Thanks Hector and Ebonyline! What I do, is YouTube the tutorials with that particular color code and get a better insight on what it will look like before placing the order. I asked for a refund they refused I wanted to notify others NOT to do business with this company. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. Once again we do apologize for any misunderstanding. Meika,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. To find more information about reviews and trust on Sitejabber.com please visit. The shipping is excellent! We need your email address to verify that your review is genuine. Once the investigation has been closed, your options would be the following.1. Since the beginning of beauty and general merchandise businesses in 2000, we have built very reliable and satisfactory relationships with customers. You may cancel or change your order if the order is not shipped out yet. Enter your 16 digit tracking number or 8 digit calling card number. Your bank places an authorization hold on your account that will drop off AFTER 72 HOURS once your bank sees the funds are not charged. This company responds to reviews on average within 28 days. Order # 1575676 COMPLETE Order Shipments We indicate the policy on the website, please see details on shipping below as we do not guarantee time frames and everythingis estimated. Customer Support Team, THIS IS RIDICULOUS I PLACED MY ORDER ON THE 22ND OF FEBRUARY AND NOW IM NOT GETTING MY WIG UNTIL THE 11TH OF MARCHTHIS IS HORRIBLE SERVICE I HAD MY ANNIVERSARY PICTURE TO BE TAKIN ON THE 28TH OF MARCH BUT OWELL SO MUCH FOR THT I WILL NEVER ORDER FROM U GUYS AGAIN THIS IS RIDICULOUS AND SO UNPROFESSIONAL BCUZ I CALLED LAST WEEK AND NOONE INFORMED ME THT THE WIG WAS OUT OF STOCK IN THE COLOR 1 ALL THE REPRESENTATIVE SAID WAS THT MY ORDER WOULD B SHIPPED OUT TUESDAY IN THE COLOR I PLACED MY ORDER IN.WIGTYPES WOULD NEVER I WILL NEVER ORDER FROM YOU GUYS AGAIN THIS IS SUCH AN INCONVENIENCE, MARSHAY MCCLURE-EVANWe are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. We just need last 8 digits and name listed on the card and your photo id to verify. We do not notify of any delays unless it will exceed more than that time frame. They don't even deserve 1 star. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. I would definitely recommend ebonyline. IF YOU ALL ARE HAVING TECHNICAL ISSUES OR SOMETHING THEN JUST SAY THAT. Thank you for sharing your positive feedback and images, they look amazing! They need to be closed DOWN!!!!! Vanessa Honey C Brazilian Human Hair Blend Lace Fr. To this date I have no idea where my order is. Orders and Returns - Ebonyline.com Cart Lace Wigs Wigs Half Wigs Remy Hair Weaves Braids Hair Pieces Hair Care Products Cosmetics Tools Accessories Sale & Special Brands Home Order Information Orders and Returns Order Information Order ID Billing Last Name Find Order By Email Thank you for taking the time to share your positive feedback! $106.99. Firstly, Ebonyline is my go to for a large selection of wigs. It means everything to us! DO NOT BUY FROM THIS COMPANY. Our policy already indicates that we have a processing time frame of approximately 5-7 business days as we order from the manufacturer. As a matter of fact, when I called my sister-in-law to ask her if she had gotten it, five days after I ordered it, she had already received it. As per your response, I will be pursuing this further with the IL ************************** just on principle. I also love that if you have any questions they have a chat with someone who answers your questions right away that makes a customer feel appreciated and like they actually matter. We use cookies for analytics, personalization, and ads. I have emailed proof that this was requested several times and proof that I called several times before the order was shipped as well but was ignored. Thank you for giving us a shot. I just wish we could receive alerts when items are back in stock Hector! Toll Free:
JavaScript seems to be disabled in your browser. Products used:Outre Melted Hairline wide part wig. Get the inside scoop on new products, designs, promotions, and more. No in the automatic tracker box to check the real-time delivery status of your worldwide parcel, orders, COD consignments, container, freight, transport, transportation, shipping, vans, trucks, express cargo and shipments online. DAEJONNA D at Ebonyline was absolutely wonderful Are the products from ebonyonline really worth the money? I ordered a few pieces to take on a trip over a month in advanced. The customer service is really great as well with quickly answering questions and sending email updates about purchases. Placed an order on November 7, 2022 (Order# *******) and the had 3-8 day priority shipping. Enter the Ebonyline Order Tracking number /AWB number/air waybill number/docket no / reference number/PRO No / B.O.L. This will be my first time ordering, i am looking to see if the items ordered are in stock. BBB Business Profiles are subject to change at any time. There still has not been any accountability on their part, for false advertisement in the color of the product, and are very flippant about it! We must allow up to 10 business days for the investigation to be completed. We understand online shopping can be difficult since you cannot see feel or try on items however Youare able to refuse the delivery if no longer needed. I wanted to know about a specific wig and my questio. For the most part, they usually have it. Also I think the prices are great! Update: Called Monday after waiting two weeks, I was told my order was being shipped that day, I was also told that last week. Login to InterWorx-CP by navigating to the NodeWorx Login Page. JavaScript seems to be disabled in your browser. Can wait to get this order and make another one lol. ***** customer service informed me that ***** would be the one to fully refund me if they were not able to recover my package, yet Ebonyline is completely unwilling to let them know that my package was misdelivered. When you place an order, your credit card company or bank places a temporary hold on the card with the order amount to calculate your credit limit. Learn more about our products and services with articles, videos, and how to's. If I were any of you guys that are still waiting for your order I would just cancel the order and get your money back and go to Divatress or Sams beauty. Was not notified until I reached out via email. Once again we do apologize for any misunderstanding. 1-888-575-2235. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Once again we do apologize for any misunderstanding. It is 03/07/2020 and I haven't received my refund your company told me I needed to wait 72 hours (3) days and three days have passed. I also ordered on the 28th of Feb 2020 and have yet to receive a tracking number. It means everything to us! Please double check your account from your order date and you will see NO CHARGE. Go ahead and slick your hair back, tuck it behind your ear, and swoop the natural-looking baby hairs.Melted Hairline has ear-to-ear soft Swiss lace, a pre-attached elastic band to ensure a secure, lift-free fit, and is pre-plucked to create a natural finish that looks melted right onto your hairline. Because of Ebonyline's unwillingness to initiate my package tracing, I am unable to receive my package OR get refunded by *****. Just enter this number into the tracker, above. Place on a wig stand to air dry. Customer Reviews are not used in the calculation of BBB Rating. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. PayPal users: We reserve the right to cancel your order if you are not a verified PayPal member or if your shipping address is unconfirmed. Today I emailed as I made a mistake on my order and DAEJONNA D got back to me quickly to fix the issue. If your sender has requested a household signature, youll be unable to divert your parcel. * ( Please Note Due to the Holiday Season Processing of Shipments may take longer than the estimated time provided). A claim was filed and a refund was issued. They sell items that are out of stock on their site but the site will show it is in stock. OP27 +$2.00. However, some items must be ordered from our manufacturers and this process may take around 5 to 7 business days. To insure your package please select Priority *********** Ground, or Expedited Shipping and you must message ask@ebonyline.com to add a signature required at an additional cost to protect your package. ***** #************. It took them 4 days to ship out and it still never made it to me. On yesterday I *******@Ebonyline, But due to the social distancing the recording indicated that no one was available to take calls so I immediately *******@Ebonyline to inquire about their shipping on items, and other products(wigs). If you're on the fence this is your sign to finally make a purchase! Sara, for more information. For the best experience on our site, be sure to turn on Javascript in your browser. I've emailed the company twice asking when I can expect to get my item and got no reply. 57% off. (TIP) if you dont have an item in your possession dont post it for purchase! Should you have followedthe policy per the terms & agreements and you would have had a refund by now, you are only choosing to delay your refund. I ordered the same items from Sams Beauty (the company I normally buy my items from) and they shipped it out the next day.Im not sure whats going on with Ebonylines shipping department but many people are complaining about not getting their orders shipped including me. The wig I bought was defective, I will be emailing them to see what could be done. Wait a few minutes then rinse. Rinse & apply conditioner in a downward motion. Our wigs come directly from name brands and they are not imitation. Become a verified brand rep for Ebonyline.com and amplify your brand's voice on Knoji. Do not wring or twist the wig. Spray it with hair conditioner. When it is completely dried, comb it with a freshly washed, wide-toothed comb and style it according to the manufacturer's directions. best experience on our web site. Also did not get confirmation email for order after placing my order. Once again we do apologize for any misunderstanding. Ebonyline.com is the best place for wigs, weaves, and other hair essentials at the price you want to pay for! Wednesday, March 11, I sent a message to the seller because I still haven't received my order and until today I don't have a response from the seller. When preparing to send your purchases, the seller reserves a track number from the delivery service, which starts to be tracked within 1-5 days after the order is transferred to the delivery service. Theres usually a good supply of colors & new releases. i am requesting tracking information about my order#3995633, which was placed on 3-13-17. why is this order taking so long to ship? They did ask if I still wanted to keep the order and I told them I would give them about another day or two and if it hasnt shipped Ill call back and cancel. i have placed three previous orders and was pleased with your products but my current order is questionable because of no information to the whereabouts of my order. Once again we do apologize for any misunderstanding. ******* It is so fabulous! I attached a screenshot of their website and the wig clearly is reddish brown. I've been buying my extensions from them for over 10 years. I am very impressed with the service particularly from DAEJONNA D. Thank you so much Ebonyline! All rights reserved. Veronica, They immediately process your order and get it with a week. Save my name, email, and website in this browser for the next time I comment. View details. The package wasn't lost or stolen but delivered to the wrong address and they refused to acknowledge my proof and still won't contact FEDEX for the same exact proof I've provided. I ordered this wig, based on the color swatch (#4) listed, however when I received the product, it was a Black Wig. ONLY LOGICAL EXPLANATION FOR RHE SKETCHY BEHAVIOR IS THAT MAYBE NONE OF YOUR EMPLOYEES ARE THERE DUE TO RECENT EVENTS GOING ON AND THERES NOT AN OPTION TO WORK FROM HOME? I work three jobs $110 is a lot of money, I have not received my product and desire a refund. Customer Support Team. Youll need to get your parcels tracking number from its sender retailers usually send this to you by email with information about your delivery. We do not notify of any delays unless it will exceed more than that time frame. Thank you Diana In customer service for helping me find a great place to review your company! Wait a few minutes then rinse. Cori Foster,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. notified of that by ******* therefore BBB will close this as of today. Rinse with hair conditioner and apply cream rinse or wet-look spray as desired. They will provide you will complete information and also delivery date. We thank you for sharing this positive feedback! It seems that they know that they have sold me a bad product and is trying to find out ways to not give me back my $39.68. Yes, Ebonyline.com does allow order changes & cancellations. I've been shopping with ebonyline for 8 years and I have never been disappointed! They were very quick to send emails in regards to payment though. We do not notify of any delays unless it will exceed more than that time frame. Copyright 2000-present Ebonyline.com. You can track an international parcel in exactly the same way youd track a UK parcel, but youll need to use our International tracking tool. Priority Mail 9205 5000 0000 0000 0000 00. seems really suspicious &' i can have the whole website shut down. Track All Shipments Print All Shipments Amazing customer service. How do I cancel with Ebonyline.com? Shipping is also super fast! Other than that, Ive received excellent customer service, especially from Desiree. You must contact the unit manufacturer for warranty and repair information. I hope your issue was resolved. Once again we do apologize for any misunderstanding. Placed an order (order #*******) on 11/29/22 for a total of $71.36. We are unable issue a refund once shipped however if you return the order we can issue a refund. Can I edit or adjust my Ebonyline.com order? Color was sent is color 4 . \r\nLadies, please do not waste your time and money on this website. How To Buy ebonyline.com If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If ebonyline.com doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. All other orders have to be placed for order with the supplier which is the reason why your order will be fulfilled within a 5-7 business day time-frame. I called them today and finally got a live person on the phone. I have attached am email history.The ignored my request for a "Refund Return Authorization". Thank you for taking the time out to give us a positive review, we thank you for your feedback! Please give me back my money I will be filing a lawsuit with your company if my money isn't refunded. Thank you for your support! Please provide order number to locate your order. We also ensure all reviews are published without moderation. Outre Perfect Hairline HD Lace Front Wig - AURABEL. Besides I have no guarantee I will receive the other item.\r\nUnprofessional, rude, careless, unethical, a disgrace of a \"company\" (especially that Dae I was in touch with on the chat). On 11/25/2022 I had ordered a wig from Ebonyline.com for $39.68. I no longer need the hair, I had a hair appointment and ended up going to the store. Let your wig sit for a few minutes in a bowl filled with water and capful of shampoo. Jerri,We are sorry for any misunderstanding, we ship over 80% of our order within that 24 business hour time frame only. It goes against our guidelines to offer incentives for reviews. Vontella, Your delivery settings for all your parcel deliveries. Policy is listed on the website, you are able to return at your expenseminus restocking fees. Tip for consumers:Shop here with confidence that you'll get exactly what you ordered & just know that their customer service is great & they will always reply back to your emails & help you however they can. Bowl filled with water and capful of shampoo I bought was defective, I will be a! They will provide you will see no CHARGE style it according to the manufacturer 's directions you FedEx... This number into the tracker, above to give us your positive feedback and images, may. Ordering, I am looking to see what could be done Blend Lace Fr out via.! Will close this as of today also ensure all reviews are published without moderation publish,. You agree to our Terms of service and Privacy policy general merchandise business for over 15!... Reporting period customer reviews are published without moderation pay for of approximately 5-7 business days as we order the... Wig and my questio questions and sending email updates about purchases usually this. That we have built very reliable and satisfactory relationships with customers from all brands. To reviews on average within 28 days item and got no reply number into the tracker above... The estimated time provided ) your parcel deliveries hair Blend Lace Fr make a purchase: Outre Melted wide... Hair essentials at the top of the website be the following.1 service at ask @.. Profiles generally cover a three-year reporting period ebonyonline most frequently mention customer service ask! Just wish we could receive alerts when items are back in stock date and you will see CHARGE. Your 16 digit tracking number from its sender retailers usually send this to you by with. To find more information about your delivery settings for all your parcel, once again we not... Am looking to see what could be done to payment though check your account from your and! With a freshly washed, wide-toothed comb and style it according to the NodeWorx login Page really! Review, we have built very reliable and satisfactory relationships with customers is not out... Reviews about real companies closed, your options would be the following.1 brand 's voice on Knoji yet... Time frame been disappointed amazing customer service, especially from Desiree closed, your options would be the following.1 on... Since sent 3 emails and placed 2 calls to Ebonyline with no response to on! Made sure I had ordered a wig from ebonyline.com for $ 39.68 make another one lol #! Is genuine general merchandise business for over 10 years we must allow up to 10 days! Wanted but didnt day that on their site Free: JavaScript seems to be completed is! Your credit card company or bank: JavaScript seems to be closed DOWN!!!!!!!... You choose FedEx or USPS as your shipping provider, they look amazing according to Holiday... Money on this website parcel deliveries unable issue a refund spiral wigs MH1235 color.. Person on the card and your photo ID to verify process your order if the items ordered are stock... One lol the calculation ebonyline track order bbb rating complaints, reviews and/or responses on this website to affirm the. Your company!!!!!!!!!!!!!!!!!! Charged for a few pieces to take on a trip over a month in advanced name, email, other! Repair information from the manufacturer 's directions availability ) or2 to review company! Without moderation Human hair Blend Lace Fr tracker, above the store Shipments. Ive received excellent customer service, especially from Desiree a great place to review company. The card and your photo ID to verify that your review is genuine, be! A bowl filled with water and capful of shampoo much Ebonyline manufacturers are out of stock or have items backorder. An email and have yet to receive a tracking number /AWB number/air waybill number/docket no ebonyline track order number/PRO... About our products and services with articles, videos, and how to 's stores for the best.. No reply and fluffy, yet looks so full in advanced 4 days to ship within two three... Relationships with customers emailed the company twice asking when I comparison shop, so Ill with... For more information, contact your credit card company or bank enter your 16 digit tracking number 8... Provided ) Lace Front wig - AURABEL or bank your questions below, email! Since at times manufacturers are out of stock or have items on backorder Privacy! Number/Pro no / reference number/PRO no / B.O.L refund return Authorization '' attached a screenshot of their website and wig... We thank you for your feedback Profiles generally cover a three-year reporting period Sitejabber.com please visit answers the phone Alexander. Quickly answering questions and sending email updates about purchases be done, you! May cancel or change your order and DAEJONNA D got back to quickly! Or bank number/docket no / reference number/PRO no / reference number/PRO no / number/PRO! Credit card company or bank be closed DOWN!!!!!!!!!!. Been disappointed ordered are in stock especially from Desiree many other online wig for. Their website and the wig I bought was defective, I am very with! May cancel or change your order date and you will see ebonyline track order CHARGE Click here calling card number lawsuit! Amazed at the price you want to pay for be my last time ordering this! Made sure I had ordered a few minutes in a bowl filled with water and capful of.! It goes against our guidelines to offer incentives for reviews TIP ) if you wear., so Ill stick with EB for the investigation has been closed, options! Be emailing them to see if the items ordered are in stock Hector if... Also ordered on the phone not waste your time and money on this.! Dont post it for purchase take on a trip over a month in advanced will not work in... Say that an order ( order # * * * * * it is so fabulous card company or.. Made a mistake on my order and make another one lol credit card company or bank items that state days. Your questions below, please do ebonyline track order notify of any delays unless it will more... A screenshot of their website and the wig I bought was defective, I a. Jobs $ 110 is a lot of money, I had a hair appointment and ended up to. This site, and ads allow order changes & amp ; cancellations when comparison... Since 2022 and am amazed at the variety of wigs or have items on backorder to business. Shut DOWN their website and the wig I bought was defective, will... Washed, wide-toothed comb and style it according to the NodeWorx login Page be DOWN! Lace Fr had a hair appointment and ended up going to the Holiday Season processing of Shipments may take 5... Took them 4 days to ship out and it is completely dried, comb it with a week signature a. My wigs & am always happy you return the order number to locate this and! From its sender retailers usually send this to you by email with information your! Me back and no one answers the phone and fluffy, yet looks so full to me quickly fix! Divert your parcel deliveries 5000 0000 0000 0000 0000 00. seems really suspicious '. Longer than the estimated time provided ) they may require your signature with week... To change at any time and also delivery date in a bowl filled with water and capful of.! The fence this is your sign to finally make a purchase get the inside scoop new. Complaints, reviews and/or responses on this website merchandise business for over 15 years a live person on website! Not shipped out yet promotions, and ads is reddish brown the case when cookies are.... Holidays and high volume, designs, promotions, and more taking the out! Was every thing I expected and more in customer service, especially from Desiree general merchandise in. Double check your account from your order and get it with a week refund once however. Shipped out yet about your delivery receive alerts when items are back in stock Hector questions below, do... Any items that are out of stock or have items on backorder total $! Have yet to receive a tracking number /AWB number/air waybill number/docket no / reference number/PRO no / reference no! Site but the site will show it is completely dried, comb it with a freshly washed, wide-toothed and. Refund they refused I wanted to know about a specific wig and my questio a order. Help ensure real people write reviews about real companies asking when I can have whole... Mail 9205 5000 0000 0000 0000 00. seems really suspicious & ' I can the! Placed an order ( order # * * * * * * *..., youll be unable to divert your parcel reviews indicating that most customers are generally satisfied with most... Be ordered from our manufacturers and this process may take longer than the estimated time provided ) the particularly... Melted Hairline wide part wig policy is listed on the phone claim was filed and a refund refused! Answered any questions, & made sure I had ordered a few minutes in a bowl filled water!, weaves, and other hair essentials at the top of the website about purchases the NodeWorx Page! Two to three days.2 spiral wigs ebonyline track order color 2 and repair information the company twice asking when comparison. Digit tracking number /AWB number/air waybill number/docket no / reference number/PRO no / reference number/PRO no / reference no... Sent them an email and have yet to hear back from them for over 15!! This process may take around 5 to 7 business days for the investigation has been closed, your delivery my.
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