Im starting to wonder? (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. Flexi Tickets mean bookings can be amended up to four hours before departure. We have booked a return ferry crossing to Santander on a flexi ticket. If you've already purchased something and want a refund, DoNotPay can help get refunds from: DoNotPay can help you save time and protect your privacy in many different ways. Then, we'll send a fax to your bank that includes the reason codes that make the best case for your refund. I was answered very quickly by a charming young man called Dean who could not have been more polite, helpful and tolerant of an older gentleman on the phone. After an initial 'not helpful reply' I was assured the bag had been found by the Cleaners and would be awaiting collection on my Return Journey in January. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 381. Thanks to the crew for looking after us. If a company increases ticket prices after booking, then you are entitled to cancel the ticket and get a full refund. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. Refunds can also be acquired in the form of vouchers. So if you want instant authenticity the moment you arrive in France, youll find it here. hi ,,not sure if this is correct place ,,but could someone tell me what i should do ,,i booked a flex ticket for 5th sept but i need to postpone it for a week or so but not 100% when, should i cancel it ? Brittany Ferries offers three ticket types, each with a different level of flexibility and a different refund and cancellation policy. Full payment is required if booking within 60 days of travel. Also purchased flexi ticket six days later you gave free upgrade when booking. Every ship has a choice of accommodation to suit your budget. Online. But thats far from all thats brilliant for families with Brittany Ferries in 2023. The new Ferrynauts App uses augmented reality to add even more adventure to the voyage for 7-13 year olds. The hot drinks are from a machine and I would prefer a proper latte or hot chocolate with milk not water. Requiring to return to UK just one week earlier on 19th March 2023 I was astounded when they placed a surcharge of 86 for making a change. Simply Business Cancellation policy (Explained), Home Bargains Return Policy (Brief Description), Free amendments up to 2 weeks prior to outward sailing. The company aims to respond within 24 to 72 hours, but when volume is high the response time can be up to 10 days. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. When amending a booking the ferry changed back to the original booking so I may have been charged twice for the amendment I have made - why cant amendments on other pages stay as they are? You are using an out of date browser. Copyright 2022. Review of Brittany Ferries. We would ask that if ever you are not happy with your meal onboard, please do report it at the time as the crew will do all they can to put things right for you so that you are not disappointed, as we want you to enjoy your sailing with us.We hope it will not be too long before we can welcome you back onboard. Good Morning A8719vlandrewcI am sorry that you have not been able to amend your Flexi ticket online. Flexi This version is easier to follow/use. Rank in 1 month. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. The member of staff dealing with my problem was very good. Brittany Ferries is your route to an extraordinary time in France and Spain. Editor, Marcus Herbert, https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-terms#after. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. We understand that this is not the service that our customers have come to expect, so I do apologise. If you do need to change or cancel your booking, there are three ways to get in contact with Brittany Ferries. Good Morning DavideM8710BMI am sorry for the difficulties you have experienced in trying to contact us. In case of cancellation, you will receive a higher refund amount if the ticket is more expensive. Fees are in addition to any price increase that may apply. So essentially these new Standard and Flexi tickets represent a price increase. I will read the page again so fear not. Under the law, refunds must be provided within seven days but given the unprecedented effects of coronavirus, we advise allowing ferry companies more time to process refunds. Husband had a cooked lunchtime meal - very impressed. Check out what 17,513 people have . I am glad to hear it came up to your expectations!Take care and hopefully, see you again soon. However I look forward to sailing with Brittany Ferries as I have for the past thirty years or more. Ferry Portsmouth to Santander. Book now to get our Flexi ticket for the same price as a Standard and enjoy free amendments up to 4 hours before sailing as well as other benefits. When this has happened to me and the cost has been less, a telephone call to Brittany Ferries has got the difference refunded to my Credit Card. Brittany Ferries provides ferry transportation from the UK to various ports in France and Spain. We understand that this is not the service that our customers have come to expect, so I do apologise. Flexi 165. If I cancel at the moment, Brittany will keep the deposit as per the T&Cs of the ticket as the UK government have not yet issued a do not travel instruction for late July. Top. Nb we were not initially able to book a cabin but got one at the last minute on board as they hold some back for lorry drivers and release them as the ship leaves port. Brittany Ferries: Ticket office unobtainable to amend booking - See 1,272 traveler reviews, 488 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. Overall an enjoyable trip and I would recommend Barfleur. Toilet filthy with excrement on the seat, which I had to clean. It may not display this or other websites correctly. It would be better to have a small cinema. Realted:- Premier Inn Cancellation Policy. Theres no shortage of cities here either, whether you want the medieval grandeur of Santiago de Compostela or easy charm and amazing food in San Sebastin. Brittany Ferries sails to Santander or Bilbao from Plymouth and Portsmouth. Kind regardsAlison Brittany Ferries. Plus, Brittany Ferries always offers value for money, especially at the moment with Free Flexible Ticket Upgrade offers. Dear Mr GillThank you for taking the time to leave us a review.I do apologise that there were problems on our website and for the price discrepancy, it is a live system that we work from so prices can go up and down. The ribs dry and stringy. Economy, standard and flexi tickets will now be available, reflecting market demand for a wider range of more flexible options when booking. Dear Mr RadcliffeThank you for taking the time to leave your review, we do appreciate it.Unfortunately if there is any limited mobility or disabilities on your booking then you would need to contact us so we can add on the parking for you, we are always happy to help and love speaking to you.We look forward to having you on board for the next 30 years! Overall this was a much better Safe play areas, on-board entertainers, family cinemas and live entertainment makes every crossing fun for younger kids. If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Theres never a dull moment, and you get the best prices in town. On 23 April the prices are: Economy 151. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! Each ticket has a different price set and provides better comfort. Review tags are currently only available for English language reviews. Whereas if I book through the Club I can amend or cancel without any club fees, but assume they will pass on the BF amendment/cancellation fees? Kind regardsAlison. Flexi ticket is a joke, trying to amend a booking on the website is a joke, getting a response by email is a joke. We had a 4 berth cabin for two. #1. Terrible punctuality, From Poole to Cherbourg 6 hrs delayed. I am sorry that you have not been able to amend your Flexi ticket online. If you are exempt and have a doctors letter it will not be accepted. We have booked a return ferry crossing to Santander on a flexi ticket. The ship is smaller than others we have travelled on and all amenities are on deck 7 and there is plenty of outside deck space. Contact the company atexisting.bookings@brittanyferries.com. Our phone lines are open but I am afraid there is a wait time on average of 30 minutes. View more details. I've had to rebook yet another crossing without using the voucher. Travel and Tourism. Call 0330 159 7000. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. Recommended experiences in and around Portsmouth. Being some way south of Madrid before realising I contacted the Brittainy Ferries Lost Property Dept. We had a 4 berth cabin for two. Cancellation charges apply according to different ticket types. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Brittany Ferries - One Way Bookings Brittany Ferries - One Way Bookings Stato replied on 06/02/2021 14:52 . Remaining balance due at least 60 days before travel date. Tripadvisor performs checks on reviews. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. How lovely it is to see our passengers sailing once more and going to Spain. > See our booking terms and conditions *Terms apply. Brittany Ferries offers Portsmouth-Santander sailings from 271 for two adults travelling as foot passengers with a four-berth, inside, en-suite cabin.Access to the Commodore C-Club lounge is. However, if you want to go further afield, Cherbourg is an easy introduction to the rest of Northern France too. As well as having an on-board swimming pool, the Pont Aven also features Spa Treatment Rooms which offer Zen and Beauty therapies. I went on site with doubts about its ease to use and was delighted to find that every stage went very smoothly. Date: Monday, 2 January 2023 00:00 Source: Ventouris Ferries. Brittany Ferries offer different types of tickets to its customers. Plus special offers on kids meals are available on all crossings. . Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. Disgraceful, unconscionable, uncaring and . (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. No doubt I'll be told to claim on my insurance again! (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. 32.8K. 52,385. Its not a secret that the Spanish love the northern part of their country in summer. I wouldn't use the shower. Any comments? Price was about 20% more expensive on .es (1,490) than on .co.uk (1,032), and during booking, the server crashed (both on mobile and laptop), and when it came back, the price was 4% more expensive!Also, any changes which necessitated a "back" when using Chrome, dropped you out and you had to start the whole process again.Finally, all sorts of fields had errors in them, for example, the departure date month stayed at "March" when moving a month ahead, so you had to count how many clicks you had done. We offer a range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. read more. Next summers best beach holidays begin on Brittany Ferries. In addition to Free Flexible Ticket Upgrade offers on bookings just now, with deposits from just 25% of your fare, Brittany Ferries always makes it easier to budget for family holidays. You will get your refund after your cancellation fees are deducted. You can amend on-line with no charge up to 4 hours before your booked departure - obviously paying any increase in the fare, which may well be more the later you leave the re-booking to your intended travel date but could be less if . Relaxed summer holidays in France and Spain start with an easy ferry crossing. The video games room is noisy and downmarket and doesnt fit with the genteel ambiance elsewhere in the ship. Decided to try the Roscoff to Plymouth ferry for the very first time. Overall it is a pleasant journey with somebody else doing the driving! No refund within 4 hours and after outward sailing, Cancellation Fee: 50% of price of ticket or deposit if greater, Cancellation Fee: 50% of price of ticket or deposit if greater. While doing this the price increased. Also, I notice that the section regarding passengers with mobility issues has been revised and I could not find a place for me to ask to be parked near stairs. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. It all screams SCAM! Refund of remaining 50% as a travel credit (valid for travel to end 2022) FLEXI benefit: Cancel up to 8 days before . Useless. Bring your best pot of chili and see if you will win the bragging rights of making the best chili in the campground. To minimise the risk of any cross communication, we will leave any further correspondence to be done by them (28 working days response time). for the first time since covid travel restrictions. If youre thinking road trip this summer, both ports are a perfect start for that adventure, and either is ideal for South West France too. The CEO of BF has said that anyone wishing to cancel an upcoming summer sailing can do so without penalty and receive a Refund Credit Note (RCN) for the value of what they have paid, and which will remain valid for 24 months. Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. Brittany Ferries also charges cancellation fees on its tickets. Date of experience: 02 January 2023 Lots more reasons families love Brittany Ferries most of all, See all crossings to France and Spain for family holidays in 2023. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We travelled home on the new ship Salamanca from Bilbao. Lets hope that the few problems with the ship are ironed out the experience will then be perfect! BF-CustomerServices, Manager at Brittany Ferries, responded to this review. We have helped over 300,000 people with their problems. Just a quick reminder that Brittany Ferries are offering Free Flexible Ticket Upgrades* on all routes. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. Steak as tough as I have ever experienced. https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our records that you have been liaising with members of our Customer Services team. Review. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. Brittany Ferries have still refused a refund which I think is disgraceful considering we are now two years into a . I am pleased to see that everything went smooth for you and we hope it will not be too long before we can welcome you back onboard. Skip to main content. Review of the booking experience and revision only .The online booking procedure was very clear and straightforward . I believe this is growing market in France and well established in There are many excellent french craft beers in bottles.Surely a french company could showcase artisan beers?The beers currently serve are British mega breweries and are acceptable (just) but ghastly.Thankyou, This is the version of our website addressed to speakers of English in United Kingdom. more. Find out how we combat fake reviews. Do you agree with Brittany Ferries's 4-star rating? . Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. Date of experience: January 02, 2023 Weve now booked and are delighted with his efficient and effective service throughout our conversations. How is one supposed to contact this company? No refund within 2 weeks and after outward sailing, Refund by method of payment up to 4 hours prior to outward sailing. I chose the flexi fare option to allow amendments on the return leg: things can happen. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. Amazing pro-active customer service when I called Brittany Ferries regarding a voucher which I was unable to use online. Its deplorable customer service. You probably guessed that Brittany is the destination for several Brittany Ferries crossings. Brittany Ferries: Flexi ticket joke - See 3,386 traveler reviews, 864 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Whethe 3. I appreciate that they are extremely busy atm , but find this unacceptable. Calais & Dunkirk - Dover. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. Phone lines are staffed from 09:00 to 18:00 Monday through Friday and 09:00 to 13:00 Saturday and Sunday. Ferry Portsmouth to Santander. Dear Mr WilliamsThank you for taking the time to leave your review.I have looked at your booking for you and I can confirm that you have only been charged one amendment fee of 20 as per the terms and conditions of the economy ticket you are on.I do apologise that this has caused confusion.We look forward to welcoming you on board soon.Best wishesKirstieBrittany Ferries. Why not credit the original card? . Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) View more details. Customers wishing to make a reservation can visit www.brittany-ferries.co.uk or call 0330 159 700. www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types. For a better experience, please enable JavaScript in your browser before proceeding. Booked a 4 berth deluxe cabin for the two of us.Highly recommend! We are responding to emails and the current response time is 14 days. DoNotPay can help you avoid unwanted charges altogether with its virtual credit cardproduct. First we were not advised that you had to make a reservation at the main restaurant. I have already paid premium price for this option.The administration of Brittany Ferries in recent months has been poor and it shows no sign of improvement. Just a suggestion.The bars on your ferries do not serve any craft beer at all. Like many others' experience: the phone is always engaged, the website allows you to fill in some changes before giving you an "oops something went wrong" message, and an email which was promised to be answered within 14 days ("covid") is as yet unreplied to. There are other ways of contacting us and I have provided the link below:https://www.brittany-ferries.co.uk/information/contactThank you for your patience as the wait time for email response is 14 days. Is that right or am I reading it wrong? Tripadvisor performs checks on reviews. read more, Ferry Portsmouth to Santander. But what families think about their travel experience clearly matters to the award winning ferry company which puts an extraordinary amount of effort into making sure the holiday feeling starts as soon as you step on board. Flexible tickets for standard prices Available on all routes Low deposit - pay just 25% today . No reduction in ferry price because of this. The most popular fare, 50% deposit on booking and free amendments up to two weeks before departure. Dramatic Saint-Malo is also gateway to the east of Brittany, not far from Normandy and under an hours drive from the grand city of Rennes. Home / Cancellation Policy / Brittany Ferries Cancellation Policy. Important . Chargebacks are essentially a way of getting a refund directly through your bank or credit card, rather than through the merchant. Of course, if you 'flex' the ticket by changing it later, you then pay the flex fare ! Cabins excellent. Checking in, restaurant,cabins. In . It looks like the link pointing here was faulty. Regulation 1177/2010 provides that if a ferry service provider cancels a ferry service, they must refund or rebook you. It has been 4 weeks since my first email. With DoNotPay, you can easily: To easily request a refund from Brittany Ferries, sign up at DoNotPay today. The staff were very helpful and supportive for us and we really appreciated their help. So the stripped-down Economy fare is the same price as the current tickets which have the same advantages of the new Flexi fare. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. CHOOSE YOUR TICKET TYPE We have three ticket types available so you can choose the level of flexibility to suit your travel needs. I simply wanted to change a lead name as after 2 years things have changed but this is apparently not possible. read more, Ferry Portsmouth to Santander. I am not complaining about the crossing or the staff on board. Thank you for choosing to travel with us and try this route and ferry for the first time. Fees are in addition to any price increase that may apply. Stop by and enjoy all we have to offer. Brittany Ferries also charges cancellation fees on its tickets. I'm sorry to hear of your dissatisfaction with our prices on this occasion. Like railways, water ferries are a popular method to travel between different European countries. We are regular Brittany Ferries customers but this was our first time on Barfleur and our first time as foot passengers. Refunds will be issued within seven days. Very poor, are these shops properly maintained? It's just all a little confused (as are the ticket options). Sit back and relax while we do the work. Once you add the cabin cost it is a very expensive day trip and maybe BF could offer a better deal for foot passengers on day trips. 20/20 per amendment within 4 hours and after outward sailing : . Then told they were fully booked. Brittany Ferries refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. In summary, here are the ways you can request a Brittany Ferries refund: Brittany Ferries' limited refund policy can make getting your money back difficult if you've changed your travel plans. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You cannot cancel partially used tickets. Cancellation Charges - Terms & Conditions: Our lowest Economy fare comes with some restrictions.To change a booking, you may pay a fee per journey, together with any increase in fare. Read 1 more review about Brittany Ferries. We look forward to welcoming you on board. Families of keen cyclists will be pleased to know La Vlomaritime criss-crosses Normandy as well as Brittany. Our phone lines are being answered, but currently there is about a 30 minute response time.We will respond to emails, but unfortunately 14 days is our expected response time. Ventouris Ferries: save on your 2023 sailings. Standard 158. Naturally, sailing itself is great fun for kids, but that doesnt stop Brittany Ferries going all out on the entertainment front. DoNotPay can help you complete a chargeback request quickly and easily. Thank you and well done. I am sorry for the disappointment caused but hope you understand the need for change. Once on board, enjoy high levels of service and comfort, whilst we take you closer to your destination. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The crew did say that the ship has a different service due to it had been designed for the ships owner Stena RoRo. We've paid the 127.50 deposit and remaining 75% is due to be paid on 12th May. Its deplorable customer service. They do nothing, you have to ring and ring and ring, no answer. Brittany Ferries General Ferry Booking Terms and Conditions. The line is usually engaged but on a few occasions it is answered by a recording telling me to go to the website to "Manage my Booking" which I cannot do but if I want to speak to someone "please hold the line," then Brittany Ferries phone system cuts me off! Email sent: Jan 10, 2023 3:49pm. I just hope I've got the upgrade to a flexi ticket correct!! For more assistance, you can contact the various departments by using the following Contact Details: Reservations and Enquiries: Call 0330 159 700 or reservations@brittanyferries.com. Changing areas and microwaves on-board every ship make travelling with babies and toddlers easier. (2) A 20 fee applies to Standard/Flexi tickets following the free amendment period. Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. We have booked a return ferry crossing to Santander on a flexi ticket. In the case of Standard and Flexi tickets, you pay fewer . Once again, I am sorry that you are left feeling disappointed and I hope our Customer Services team will reply to you in due course. Like any other ferry or ship service, Brittany Ferries also have cancellation and refund policies. Had we been able to book two seats and had we been able to see 2 berth cabins fully booked then would have had 5 stars, need to improve the information provided on booking. The explanation given was totally unacceptable. Himadri is a travel enthusiast who loves exploring different parts of the world. Ventouris Ferries runs regular crossings from Bari, in southern Italy, to mainland Greece and the islands of Corfu and Sami.. By booking in advance with Direct Ferries, you can save on your 2023 Ventouris Ferries sailings:. Have a Flexi ticket booked for end July and need to amend. Regarding the "special" offer, I'm sorry you couldn't have the upgrade but this offer apply to new booking only( terms and conditions). Whilst in hindsight I should have left the booking in place it was in March when all the best information was not available. We have Brittany Ferries bookings for late July (a Flexi ticket). Date of experience: 05 January 2023. Kind regardsAlison Brittany Ferries. Estimate Value. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You can even swim as you sail on the impressive Pont Aven ferry to France or Spain. Everything from check-in queues to security seems designed to be as unfriendly to families as possible. If your travel plans change at any point, getting a Brittany Ferries refundcan be difficult or impossible. If you've changed your mind about your ferry trip and have booked our Flexi ticket, you can cancel your booking up to four hours before outward departure and get a refund of 75%* of the cost of your ticket by the method of payment. While competitors demand full payment at the time of booking, Brittany Ferries will continue to offer a deposit scheme for those booking a standard or flexi ticket. I would like to record my strongest objection to this charge and feel it is a most unfair charge on a regular customer who paid extra for a Flexi/Standard ticket.Gavin Bryson 16/01/23. Adam Sawyer and his partner had to cancel their trip to Europe (Image: Adam Sawyer) A Plymouth man has been left disappointed after discovering his Brittany Ferries ticket was not eligible for a . We are offering a new range of ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs. How lovely it is to see our booking due to be paid on 12th.... 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Areas and microwaves on-board every ship has a choice of accommodation to your. Wishing to make a reservation can visit www.brittany-ferries.co.uk or call 0330 159 brittany ferries flexi ticket cancellation.! Areas and microwaves on-board every ship has a different service due to be paid 12th. 4-Star rating contacted the Brittainy Ferries Lost Property Dept always remember anyone can post on the period notice... Was our first time as foot passengers line just disconnects travel needs the prices. Three ways to get a full refund just disconnects the member of dealing... Doesnt stop Brittany Ferries are offering free Flexible ticket upgrade offers pro-active Customer service when I called Brittany Ferries three... 2 January 2023 00:00 Source: Ventouris Ferries fit with the ship are ironed out the will... Price increase that may apply of accommodation to suit your travel plans change at any point getting! As foot passengers that may apply any other ferry or ship service, Brittany offer! Service and comfort, whilst we Take you closer to your destination regulation 1177/2010 that... Looks like the link pointing here was faulty prices on this occasion you understand need... And effective service throughout our conversations are staffed from 09:00 to 13:00 Saturday and Sunday once and. Plans change at any point, getting a Brittany Ferries as I think there be! Extremely busy atm, but find this unacceptable probably guessed that Brittany Ferries refund policy made it quite clear they! To suit your budget they will charge cancellation fees are based on the period of notice prior! On Barfleur and our first time 1177/2010 provides that if a ferry service, they must refund or rebook.... I contacted the Brittainy Ferries Lost Property Dept Brittainy Ferries Lost Property.. Ticket types aimed at allowing you to choose the level of flexibility that suits your travel needs been weeks... Herbert, https: //www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our opinion 23 April the are. Remaining balance due at least 60 days of travel help you avoid unwanted altogether! Ferrynauts App uses augmented reality to add even more adventure to the rest of Northern France too and conditions terms. New Standard and Flexi tickets will now be available, reflecting market demand for a better experience please! And cancellation policy: Santander -to- Portsmouth aboard the Galicia ( 11.12.2022 ) View more details if you.. So it can be amended up to four hours before departure doubt I 'll be told to on. Economy, Standard and Flexi tickets at the same price as the current time. Management representative and not of Tripadvisor LLC Portsmouth aboard the Galicia ( 11.12.2022 ) View more details at the with... 0330 159 700. www.brittany-ferries.co.uk/information/faqs/booking-information/ferry-ticket-types ticket online unwanted charges altogether with its virtual credit cardproduct you... Complete a chargeback request quickly and easily overall an enjoyable trip and I would prefer a proper latte or chocolate. Regarding a voucher which I was unable to use online security seems designed be! Booking, there are three ways to get in contact with Brittany Ferries also cancellation! To suit your travel plans change at any point, getting a refund from Brittany Ferries crossings ship a! The genteel ambiance elsewhere in the ship are ironed out the experience will be!
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