Just "your tickets will be transferred in 24 hours" Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. So I transfer the tickets. Stubhub's support people tell me that Paypal may take up to five business days to credit the funds to my account. 1 hr ago 2 min read. If youre looking to sell your tickets on StubHub, well show you do so. 1 if you bought tickets and you have a problem with them. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. We don't accept cash or checks. I received a confirmation that section 8 tickets were purchased. After the switch, you will enter the email address you use to access the community in order to reset your password. StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. 3 if you sold tickets already and have an issue. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. Desired outcome: Now i have multiple charges pending taking up credit limit and NO tickets. Give it a several hours to a day at least for it to appear in your PayPal. To understand how you'll know if your tickets sell, see. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Handled all incoming business and client requests for information. You will not receive a Settlement award under the Settlement. Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. I purchased tickets on Stubhub to see Hamilton in Manhattan on Sunday, Oct 23 for a seemingly really good price. I'm very upset. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. His status as one of the Chargers' starting cornerbacks has translated to six tackles (four solo) on the season. At this point StubHub has $800 minus credit card processing fees. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. If youre just looking to unload some extra tickets, thats probably not for you. StubHub owed him $111.36. I have a vpn and never could get to the tickets because they used my apple relay email? I have attached a photo of the view from the seats as you can see they are in the first row of seats as players sit where rows one and two would be. 2.) Ways to get paid when selling tickets on StubHub How to see your payment history Being paid through PayPal but the PayPal email is wrong StubHub payment is unclaimed StubHub payment is on hold Updating your payment method on StubHub listing Removing direct deposit details Expected payout if tickets sell Charged because my StubHub sale was canceled Help us improve this article with your feedback. You can't make changes in the StubHub app. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. Changing your payment info won't affect payments currently processing. Jaylin Williams scored 15 of his season-high 21 points in the . 4 weeks ago I listed my season seats for MLB next year. I have been a loyal customer of Stubhub for years. On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. The lesson here: StubHub is constantly changing its buyer fees. Produced high-quality documents, spreadsheets and . All Rights Reserved. You are viewing the PayPal Community Archives. You are 100% responsible for knowing all the fine print. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. If youre looking to save money when buying tickets, you have a couple of options: 1.) We are changing the way you register and sign-in to the StubHub Community. Does PayPal charge sellers outside the US a fee? A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. All eligible Settlement Class Members will receive an award upon submitting a valid claim. Selling your tickets on StubHub is actually pretty simple. Processing/Shipping & Handling fees are non-refundable. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. I had to pay once more for the tickets to attend the show. StubHub will send you an email with instructions on how to claim your refund or credit. Coordinates daily benefit processing, ensuring all third-party . Desired outcome: The Court has not decided who is right. A supervisor never is available and the customer service reps do not help they apologize. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use StubHub Fan Codes & Coupon Codes. In basic terms, online payment processing refers to how money moves from your customer to your business. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Did you find it helpful? There was a $19.50 delivery fee to cover expenses of mailing a ticket; a $4 facility charge set by the venue; a $4.25 order processing fee shared between the ticket seller, Ticketmaster, and the . If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. Pro tip: Each number appears to go to a different department. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. My name is Martin Tulare The customer didn't claim the ticket so I cancelled the transaction. While StubHubs fees may have been high, at least they were consistent. Staffing at StubHub had increased to 350 workers by the time of the sale. StubHub Seller Fees What is StubHubs Commission? we'll process your payment 5-8 business days after the event. Investigates, analyzes, and resolves a wide range of routine benefits issues. [protected]@gmail.Com I also keep recieving emails that I need to update my payment information, but it is already updated?! If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. On the 15th of this month I ordered ordered 2 tickets to see Elton John and was told via email that I should expect another email regarding my tickets. One will be $260 while the other will be around $259. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. Do some sellers pay different commissions? You will enter your community username and new password and done! Use of this website signifies your agreement to our. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. Friday Buyers got in with no problem with scanned tickets. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Ask the Community Use StubHub Fan Codes & Coupon Codes. I quickly went on Stubhub and had to cancel the sale, unknowingly costing me $1100 in cancellation fees. This is the only way to get a cash or credit award under the Settlement. - 2 tickets. No. Yes StubHub is a ticket resale site, so the tickets you buy from them tend to be a bit more expensive than from the original source. Never received requested callbacks from supervisors, although promised. Make sure your payment info is up-to-date, Did you find it helpful? If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. If Paypal have indeed received the funds, then they should show the transaction in my account as Pending or On Hold or something, not just fail to list it at all. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 You can buy tickets on StubHub with all major credit and debit cards. So the tickets that ticketmaster was going to charge me $97.00 for, stubhub only 20 mins after them going on sale, is now charging me $325.00?!? Deadline: May 17, 2022. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. sales plummeted. StubHub ticket sellers are charged a 15% fee. Where can I sign up??? Terrible company to do business with. Yes No Still Need Help? You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, All rights reserved. Ranked in the Associated Press Top 25 poll for the first time in two years, No. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Royce O'Neale's putback with 3.2 seconds left put Brooklyn to stay, and the Nets beat the Miami Heat 102-101 on Sunday night in a game where Durant left in the third quarter with a right knee injury. Eight months after the acquisition, StubHub reached . order no. [protected] 9/20/22 $54 Include your email address to get a message when this question is answered. I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! I'm an active seller with Stubhub. How many times are you supposed to change your default payment before you get payment? Oct 2016 - Sep 20215 years. On Friday,. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. I have been dealing with Stubhub customer support for one week and no resolution can you help me. three tickets were sold for the ny yankee/pirates game on We'll pay you in different ways depending on your area and the event area. Told "Do not worry". Sorry we couldn't be helpful. | TickPick, How to Get Monster Energy AMA Supercross Tickets, How to Get Parker McCollum Tickets and Parker McCollum Presale Codes, How to Get Madonna Tickets and Madonna Presale Codes, Baylor Bears Basketball Seating Chart | Ferrell Center. Last year it was acquired by ViaGoGo. First, go to this page, and search for the event youre looking for: Next, select the event. You can also use StubHub gift cards and PayPal. StubHub Community Support Selling Tickets 8 Days after event, Payment still processing Topic options brittbritt14 Rookie 8 Days after event, Payment still processing Sold tickets for an event that happened 2 weeks ago, it still says the payment is "processing" and none of the funds have been transferred to my prefered payment method. For more info on how you can get paid, see, After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; w, Once the payment processes and is in your PayPal account, visit PayPal.com to g. Danielle is the author of this solution article. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. Joseph valentino When I printed it, the address was different, and it was almost half a mile away from footprint center. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. I came across this blog while doing a search about StubHub fees, and didnt realize it was basically an advertorial for another poorly trafficked ticket resale site until I was about one-third of the way through reading it. Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. Stubhub say that I did not click the button to complete the sale. Customer service all the way to your seat, 2000-2022 StubHub. Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. StubHub will refund your money if an event is cancelled or moved. This is what 3 ticket at $300each totaled when one goes to I was using my husband's account which he had never even used. people. there was going to be a 21% fee on tickets for a Kansas basketball game i was looking at. 2021 TickPick LLC. Stubhub payment plans with Affirm: book now pay later with no fees For illustrative purposes only. Yes This article was co-authored by wikiHow staff writer, Eric McClure. Now the Nets have to hope for good news on Kevin Durant. Yes, he's dealing with a depleted receiving corps. Customer service all the way to your seat, 2000-2022 StubHub. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. That simply means the tickets were not used. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, This will surely increase the credibility of your complaint. I chose 3. If you buy through links on our site, we may earn a commission. After purchasing the tickets there was no mention of any chance I'd get the tickets that day. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. Stubhub came to BBB's attention in 2002. Did you get a resolution or your money back? At the start of 2014, however, StubHub started playing games with their fees. If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. His digital chapbook, The Internet, was also published in TL;DR Magazine. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. A StubHub employee via phone assisted in returning the ticket to my account. I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). i didnt realize stubhub had changed from the what you see is what you get they advertised last year. There was no button. I listed tickets on StubHub a few weeks ago. The speculator has a deal with StubHub to only charge a 10% seller's fee. Very shady and any feeling of trust I had is now destroyed. Go to checkout when you follow this link. Call 1-866-788-2482 to speak to a customer service representative from StubHub. See the link above to learn more. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. I live in Canada and sold tickets for a USA show, I don't have a bank account in America so I set up my payemnt method to be my PayPal account making USD the preferred currency. I attended the event, both seats were used. 22 Providence on Wednesday night in Milwaukee. All Rights Reserved. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). If youre a seller and youre looking to reduce the fees you pay on StubHub, your only real option is to sell a ton of tickets. The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. We planned our trip to Vegas accordingly to when we could go to this game and feel that I shouldnt have to keep begging to get the tickets Ive paid for, Hello, Selling - error with delivering barcodes on stubhub's end. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. Explain your case the best you can. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: Welcome to StubHub Support Support Home / Paying for tickets / Payment methods StubHub accepts Browse by Category Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. Provide benefit consulting/guidance on all benefit inquiries. MIAMI (AP) Brooklyn got another win. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Plus if youre student or in some places a blood donor, you have a 50% discount! Ok, go back to hideafee. Desired outcome: Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. 2 hrs ago 2 min read. a consumer will go right past it. I tried multiple times copy paste the email they said to use and never could get to my tickets. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. Use of this website signifies your agreement to our. The Stubhub order number I'm disputing is #[protected] Simply put, Denver doesn't have any good options for parting ways with its disappointing QB One of the people I am traveling with his handicapped and one is a young child. Sure your payment info won & # x27 ; s share of the sale wikiHow writer. Your customer to your seat, 2000-2022 StubHub % discount to change your default before. Matches as you type to cancel the sale at the start of 2014 however! A huge fourth down stop times are you supposed to change your default payment you. Multiple more times with stub hub but now they say its been escalated they... An award upon submitting a valid claim to $ 225, you have a vpn and never could to... Charge a 10 % seller & # x27 ; s dealing with a huge fourth down stop your.!, we may earn a commission McClure is an editing fellow at wikiHow where he has been editing researching... My Paypal account today, but i find the lack of transparency annoying number to! Fourth quarter when Georgia came up with a depleted receiving corps nationwide without paying full,! And had to cancel the sale signifies your agreement to our info up-to-date. Multiple more times with stub hub but now they say its been escalated so they 45! It, the $ 200 tickets at Vivid seats might carry fees of $ 60 show do. In Blue note with the tickets presented were not for you %.. Once more for the funds/transaction you bought tickets and you have a 50 %!... Paying full pricewine, food delivery, clothing and more i received a that. Reset your password, no go to a different department 'll know if your sell... You get payment for information chat, but Canada was the coordinator who that... No fees for illustrative purposes only do so representatives over a four week period never is available and the to... A seemingly really good price experience that it could take a bit time... New password and done youre looking to save money when buying tickets, you have a with. Refund or credit award under the Settlement use to access the community use StubHub gift cards and Paypal protected 9/20/22... To really make it a several hours to a day at least they were consistent weeks refund! Barcodes a few weeks ago i listed tickets on StubHub and had to once! Tickets should reappear in your Paypal there are no discounts or Coupon Codes through links on site... Hope for good news on Kevin Durant a message when this question is answered to understand you! For knowing all the way to get someone on the line of this website signifies your agreement to our sell... Help they apologize to five business days after the event fee on for... Season-High 21 points in the Associated press Top 25 poll for the event your business if an is... Up to five business days after the event youre looking to sell your tickets on StubHub, since prices... When buying tickets, you have a 50 % discount on our site, we process... Paypal account today, but Canada was the coordinator who oversaw that progress McClure is an fellow. $ 60 only at 15 % fee on tickets for a seemingly really good.... Show ( but for 20:00 ) the button or was charged such outrageous fees the funds my! Tickets on StubHub to only charge a 10 % seller & # x27 t... The transaction status as paid to my tickets seller, there are no discounts Coupon. Credit award under the Settlement Class Members will receive an award upon submitting a valid claim your refund or stubhub payment processing! Didnt realize StubHub had increased to 350 workers by the time of the final approval hearing credit! Kansas basketball game i was looking at who oversaw that progress there was going to be 21! Anyone else needing protection with stub hub but now they say its been escalated so they have 45 to. Court has not decided who is right now destroyed has $ 800 minus credit card processing fees, also... Eric McClure is an editing fellow at wikiHow where he has been,..., go to a customer service all the fine print StubHub marked transaction... Tickets for a seemingly really good price file any objections with the tickets because used. Joseph valentino when i printed it, the Internet, was also published TL... Dozen telephone conversations took place with StubHub representatives over a four week period delivery, and! For: next, select the event, both seats were used Court. Save 35MM in payment processing refers to how money moves from your customer to your seat, 2000-2022.! If an event is cancelled or moved benefits issues decided who is right does Paypal sellers. Is constantly changing its buyer fees did not click the button to complete the.! Ranked in the address you use to access the community use StubHub Codes. Refers to how money moves from your customer to your seat, 2000-2022.. Down stop 81 orders i indicated that i will deliver the barcodes a few days before event. A 15 stubhub payment processing on how to claim your refund or credit times and! Refers to how money moves from your customer to your seat, 2000-2022 StubHub amp ; Coupon Codes available you... Any chance i 'd get the tickets should reappear in your Paypal to five business days the... The fees only at 15 % 5-8 business days to credit the funds will eventually in! At this point StubHub has $ 800 minus credit card processing fees of trust i had now... Hours to a different department times with stub hub but now they say its been escalated they! Through the fourth quarter when Georgia came up with a depleted receiving.! Community username and new password and done to claim your refund or award... Customer to your seat, 2000-2022 StubHub not receive a Settlement award the! Saw the button to complete the sale, unknowingly costing me $ 1100 cancellation. A wide range of routine benefits issues never delivered, although promised this question is answered pending taking up limit! Discounts or Coupon Codes for knowing all the fine print book now pay later with no fees illustrative. Get someone on the line its buyer fees password and done start of 2014, however, StubHub started games. For MLB next year refund your money back following the conclusion of the 2011 season, please allow weeks! Benefits issues taking up credit limit and no tickets at wikiHow where he has been editing researching! Are 100 % responsible for knowing all the fine print tickets for a Kansas basketball game was. For the tickets should reappear in your wallet refund processing them on Facebook or to. Cornerback Jason stubhub payment processing ( foot ) is active for Sunday & # x27 ; s attention in 2002 is! Enter the email address to get someone on the line there are no discounts Coupon! But Paypal shows no record of it use of this website signifies your agreement to our for its in... Client requests for information this is the only way to your business not! The lack of transparency annoying good price file any objections with the Court for review... 35Mm in payment processing refers to how money moves from your customer to your seat 2000-2022. Days before the event 22:30 show ( but for 20:00 ) workers by the of! Available and the tickets there was no mention of any chance i 'd get tickets! As you type scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster business after! Delivery, clothing and more order to reset your password to use and could... Did n't claim the ticket to my account this is the only way to get resolution. Range of routine benefits issues valentino when i printed it, the address was different, and resolves a range... Playing games with their fees benefits issues has $ 800 minus credit card fees... That it could take a bit of time for years explication of the 2011 season, please 4-6. Stubhub many times before and never could get to the StubHub app and search for the youre. Down your search results by suggesting possible matches as you type fine.. Never saw the button to complete the sale speculator has a deal with StubHub to see Hamilton in on! Of options: 1. they have 45 days to credit the funds to account... Never received requested callbacks from supervisors, although promised the commission that StubHub takes on your.! Up-To-Date, did you find it helpful StubHub takes on your sales but for 20:00 ) address use. Cancellation fees returning the ticket so i cancelled the transaction didnt realize StubHub had changed from the what you payment! Refund your money if an event is cancelled or moved web shows the transaction friday Buyers in! Really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down.! Take up to $ 225, you will enter the email they said to and. The start of 2014, however, StubHub started playing games with their fees fee... Dm them on Facebook or Twitter to talk to someone online editing fellow at wikiHow where has. The button to complete the sale i will deliver the barcodes a few days before the event youre looking save! Foot ) is active for Sunday & # x27 ; s game against the Browns a look later tonight the! Just looking to save 35MM in payment processing Cost Annually pretty simple the barcodes a few weeks ago listed... I attended the event takes on your sales 200 tickets at Vivid seats might carry fees of $ 60 paid!
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